F.A.Q.

PhpNinja is a general web repair shop. If you have any other question please contact us

Why Php Ninja and not Upwork or others?

Instead of volume, here we care about customer satisfaction. We are doing max 100 projects per month. We prefer to stay small until we find a way to scale without losing points in customer care.

Our developers have a steady income, they are recruited and trained weekly. This is very different than hiring a $2 / hour developer … this is for long term, high quality, good relationship, and it’s much cheaper than it should be (Spain’s rates).

Why Ninjas?

Php Ninja is a web development team focused on bug fixing and maintenance. We are experts in all popular CMS because we have a solid foundation on Php, Javascript, Mysql and all technologies involved.

Ninjas get the job done. No excuses. No matter the problem, no matter the code, we’re here to help.

We started in 2001

We started building websites, but we enjoy more maintenance. Websites are hard, to have a “finalized” websites it’s a lot of work, if a finalized website even exist. We prefer to help professionals and business to be successful online rather than build websites that will have no traffic later. In fact we do some web development, but we are the good & fast service, but not cheap. There are competitors offering cheap offers on web design development. We prefer to focus on maintenance, bug fixing, …

Php Ninja is remote

Company is registered in Barcelona, Spain (Ayesa Digital SLU), but team works from different parts of the world.

Delivery times

It depends on each project, but our average is 48h. Mixing all kinds of projects.

Prices

Our development hours packs start at 250€, our maintenance plans at 67€.

What happens if you can’t do the job?

We always deliver, we don’t have that kind of problems. The problems we have are not well specified bugs or designs, or uncovered bugs after sending quotes.. but we never have “technical” problems.

Refunds

We only do refunds for a incorrectly diagnosed bugs on the beginning that make imposible to complete the job.

CMS Technical Support

We support all major CMS: WordPress, Prestashop, Drupal and Joomla. Installation, customization, support, plugin development, maintenance.

We work on any hosting

We will need access to hosting or ftp to complete the job. We will manage any issue directly with your hosting. We will take care of everything.

Customer Service

We are fast. Try it out – contact us and we’ll reply fast. We attend to every detail with service you can trust.

Guarantee

We’re so confident in our skills, we offer a full guarantee. We’ve been doing this for over ten years, and more than 90% of our clients return to us for additional projects. Your projects are in good hands. 30 days of full guarantee for any last time issue.

What We Don’t Do

We’re a highly specialized team. That specialization allows us to be the best at what we do, but it means that we can’t do everything under the sun. We move fast, and we don’t deal with long-term issues that can’t be solved in less than twelve hours. We don’t start brand new design/code projects from scratch, and we don’t do PSD to HTML/CSS work. We don’t work in NET or ASP Windows environments.



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